Menu
Last Updated: December 08, 2025
Company: ATLAS HUBS LLC
Email: contact@atlashubs.store
ATLAS HUBS LLC provides digital services, subscription-based systems, software access, and service-based solutions.
Due to the nature of digital and non-tangible services, all payments are considered final and non-refundable once the service has been delivered, activated, accessed, or work has commenced.
By purchasing or subscribing to any of our services, you acknowledge and agree to this policy.
Refunds may ONLY be granted under the following conditions:
| Reason | Requirement |
|---|---|
| Duplicate or accidental payment | Proof of transaction and identification |
| Service not delivered due to our technical issue | Issue proven and cannot be resolved |
| Unauthorized payment | Must be reported within 48 hours with verification |
Refunds will not be issued for:
Customer decision change
Customer no longer needs the service
Misunderstanding of service scope already delivered
Delays caused by third-party providers (hosting, payment networks, ISPs, etc.)
Failure due to incorrect customer configuration or external factors
If eligible, refunds are processed to the original payment method only.
Subscriptions renew automatically unless canceled before the renewal date.
Cancellation stops future billing but does not generate a refund for previous or current cycles.
Access remains active until the end of the paid period.
Once work, configuration, setup, or delivery has begun, the service is considered rendered even if not fully used by the customer.
For custom development, consulting, or tailored services:
Work hours, strategy, design, or system configuration are non-refundable.
Deposits for custom work are non-refundable once planning or production begins.
Filing a dispute or chargeback without contacting us first is considered a violation of these terms.
We reserve the right to:
Suspend or terminate services
Block access to platforms or licenses
Report fraudulent claims to processing networks
Recover losses, legal fees, and damages
Clients must contact us to attempt resolution before initiating a dispute.
If approved, eligible refunds may take 5–10 business days to appear depending on bank or payment processor timelines.
For refund questions, billing concerns, or order cancellations, please contact us:
📍 ATLAS HUBS LLC
15442 Ventura Blvd., STE 201-728
Sherman Oaks, CA 91403
✉ contact@atlashubs.store
Elevate your brand with strategic marketing solutions. Passionate digital storytellers crafting meaningful connections and optimizing social media impact.